Toll-free info centre for persons with disabilities

“Live Together” – Initiative of the Association for the Support of Individuals with Developmental Disabilities and the Telenor Foundation

April 29, 2009 – The “Live Together” Info Centre, offering free expert advice to persons with developmental disabillities, their parents and custodians, is launched today as a result of cooperation between the Association for the Support of Individuals with Developmental Disabilities and the Telenor Foundation. The Centre combines a comprehensive range of information – from healthcare to legal and cultural – necessary for the inclusion of this population into the society.

The toll-free center provides expert opinion and advice in the area of law, social welfare and healthcare, as well as answers to questions regarding all other aspects of life of persons with disabilities. Members of the Association and their associates will also gather users’ suggestions and comments, and refer them to specialized institutions and organizations, as well as update their unique database on issues regarding persons with disabilities.
“Unofficial figures suggest that persons with developmental disabilities account for 3% of the population in Serbia. Since they are frequently deprived of proper information, their parents often opt to commit them to specialized institutions. Our phone service is a result of the parents’ need to protect their family, keep their children, provide them with a real home and include them into the society,” says Dejan Kozić, the Association President.

The Telenor Foundation has supported the establishment and functioning of the “Live Together” Centre, and provided a toll-free phone line, Telenor Internet and overall logistics and technical support.

“Projects like this one provide us with an opportunity to help in resolving the difficulties this population faces every day, particularly those related to the fact that they are deprived of necessary, often vital information. The aim of all of us included in the project is also to show that things can and should be different. We will continue investing efforts in rooting out prejudice regarding persons with disabilities, and making their inclusion in the society easier,” says Sandra Štajner, Chief Communications Officer of Telenor.

The Info Centre receives calls from 10 a.m. until 10 p.m. for direct contact with operators, and 24 hours for leaving messages and questions at toll-free 063 9820 (for Telenor subscribers) and 0800201202 (for Telekom subscribers), or by e-mail at

Telekom, Lanus and ZMC elektronika also supported the establishment of the Info Center.