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ABOUT TELENOR NEWS NEWS AND PRESS RELEASES NEW EMERGENCY NUMBERS
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New emergency numbers

May 18, 2012 – As of May 21, in order to make calls to emergency services, the caller should add 1 in front of previously valid numbers. The users of all Telenor tariff plans can make calls to the following emergency service numbers and helplines by using new numbers:
 
 
  • 112 Emergency Service
  • 192 Police
  • 193 Fire Brigade
  • 194  Ambulance
  • 1976 Military Ambulance
  • 1985  Information and Response Centre
  • 19191 Security Information Agency
  • 19860 Military Police
  • 116000 Missing Children Helpline
  • 116111 Children Assistance Helpline
  • 116123 Emotional Support Helpline
  • 116006 Crime Victims Helpline 
  • 116117 Medical Advice Helpline 
 
Calls made from Telenor network to the aforementioned numbers will not be charged.
 
The existing numbers with 9 as a first digit will be valid until December 31, 2012. 
 
Until the conditions have been fully established to make calls to emergency services and helplines, calls made to the following numbers: 112, 116000, 116111, 116123, 116006 and 116117 will be answered by a voicemail, featuring an explanation that the numbers in question are not available, instructing the user to call 192, 193 or 194 in case of an emergency.