If you have opted for one of our telecommunications postpaid services (mobile telephony or mobile internet), it’s enough to sign a subscriber contract at one of our points of sale, which will take 15-20 minutes depending on whether you are also buying a mobile phone or some of additional equipment. Helpful and kind staff will help you choose tariff package according to your needs and answer all your questions. In Telenor shop you will get a chance to test some of the latest mobile phones from brands such as Nokia, HTC, Samsung, Sony Ericsson and others.
When you sign a contract all documentation you need with you is a valid ID card of the Republic of Serbia and an additional document with your photo (passport, driver’s licence, etc.). If you are an entrepreneur you need to have with you an excerpt from the Agency for Commercial Registers, card of deposited signatures from your business bank, PIB form and stamp if you are an authorised person, and if not, authorisation for signing the contract.
You can pay products you buy in our shops in cash, one of pay cards (Visa, Visa Electron, MasterCard, Maestro, DinaCard) or by check.
The usual time limit for the connection of a new number is 45 minutes, except on the first and last day of the month, when the deadline is extended to 48 hours due to regular monthly bill processing.
Apart from many topical and attractive mobile handsets, our shops hold trinkets that make your daily communications and movements easier, such as chargers, car chargers, bluetooth headphones for safe driving and active movement, cases and jewellery that set you apart in a company. Our monthly KONTAKT will make sure that you are never bored with Telenor and that you always keep in touch with us. You can get a free copy at any Telenor point of sales.