Internet tariff add-ons

With a Telenor Internet tariff add-on you will get very favourable conditions of Internet traffic prices. The following 3 types of Internet tariff add-ons are available:

 
Tariff add-on*
Quantity of high-rate MBs
 Validity of tariff add-on
Price**
Produži SURF 300 MB
300 MB
 30 days
300,00
Produži SURF 1 GB
1 GB
 45 days
800,00
Produži SURF 2 GB
2 GB
 60 days
1.300,00

* Internet tariff add-ons are intended only for users of the following packages: Telenor prepaid internet, Telenor prepaid internet Start, Ista cena, Ista cena Start and Mikrohibrid.

**All prices are in dinars with included VAT.
 

If you use up the megabytes or the gigabytes before the expiry of the tariff add-on, you will be able to continue using Internet without limitations at a reduced rate of 64 Kb/s until the expiry of the tariff add-on.

 
  • Activation
  • Deactivation
  • Conditions of use
  • Produži SURF Internet tariff add-ons can be activated as follows:
    • via Internet site www.telenor.rs/internet
    • via  portal www.dobrestvari.rs
    • by dialing Customer Care Contact Centre at 063 9000 (the call with an operator is charged 10 dinars per call),
    • via 111 menu of Android application,
    • by sending SMS message
    Tariff add-on
    SMS format
    To number
    Produži SURF 300 MB
    Produzi SURF 300 MB
    9000
    Produži SURF 1 GB
    Produzi SURF 1 GB
    9000
    Produži SURF 2 GB
    Produzi SURF 2 GB
    9000
     

    Notes:

    • Activating message is free of charge.
    • Tariff add-ons are not renewed every month after activation.
    • Sending of the activation message and access to Internet site to check account balance at Internet site www.telenor.rs/internet is possible solely from your subscriber/user number.
    • The access to site www.telenor.rs/internet is not free of charge. If you are not in the free traffic mode, and/or have no megabytes from tariff add-ons on the account, Internet rate is charged according to the pricelist currently in force.

     

  • Prepaid users have no possibility of deactivating since the service shall be automatically deactivated after the tariff add-on expires.
     
    Postpaid users can deactivate tariff add-ons by sending a free SMS reading ”STOP“ to number 9000. After deactivation the user shall lose all unused traffic from the tariff internet add-on which he has activated and a possibility to continue surfing at reduced speeds.
     
     
     
     
     
     
     
     
     
     
     
    • The price of the content from Dobre Stvari portal (pictures, melodies, applications...) is not included in Produži SURF internet tariff add-ons.
       
    • Whether you are a prepaid or a postpaid user, you can activate an unlimited number of Produži SURF Internet tariff add-ons during a single calculation interval. With each new activation the validity interval of all previously activated but unused Internet tariff add-ons is prolonged for the validity interval of the most favourable tariff add-on.
       
    • If you are a postpaid user, you need to activate Produži SURF internet tariff add-ons only after you use up the megabytes from the subscription.  Free traffic from the tariff package cannot be transferred to the following calculation interval.
       
    • If you are a prepaid user of Telenor prepaid Internet tariff package or of Telenor prepaid Internet Start, rating amounts are not rounded off, but the calculation unit is 1 KB, and if you are a postpaid user of Ista cena, Ista cena start or Mikrohibrid packages, rating is rounded off to 100 KB.