Account Balance Check

You can check the status of your postpaid or prepaid Telenor internet bill in one of the following ways:

 

  • over Telenor internet page www.telenor.rs/internet
  • by dialling Telenor Contact Centre at 063 9000
  • by sending a free SMS reading “STA” to number 9000 (you can also send the message  using SMS application within Telenor Internet modems),
  • with 111 menu Android application
 
  • Page for checking the status
  • Portal Moj Telenor
  • SMS
  • Application 111 Menu
  • Prepaid and postpaid internet users can also check their Internet bill status at a special page at the address www.telenor.rs/internet . You can access this page only by using your internet SIM card.

     

    Access to the bill verification page is not free. If you are not in the free traffic regime, the Internet throughput is charged according to the valid price list.

     

     

  • Balance of your Telenor Internet prepaid and postpaid accounts can be viewed through the portal Moj Telenor.

     

     

     

     

  • By sending SMS message reading STA to number 9000

     

    You can send the SMS message using modem application – over Telenor internet modem. By sending this SMS, you get a return SMS with information on the remaining number of unused MBs in your tariff package and information on the current debt, excluding subscription, promotions and VAT.

     

    This message is free of charge. 

     

     

    Notes

    • We recommend that you do the verification of the current status with SMS after the link (connection) with Internet is over, so that a user could have insight into the remaining number of free megabytes (MB) and his current debt. The provided data are updated several times a day and within 24 hours, at the latest.
    • Bill status verification in roaming is charged under the valid roaming price list.
  • If you are a user of SURFUJ packages on tablet PC, you can also check the status over the Application "111 Menu".