Telenor
- Mobile devices
OUTLET
Selling off devices that are not in regular offer
exclusively over the Internet! - Rate plans
Take your music everywhere!
Telenor is giving away Deezer service with 20 million national and foreign tracks in new Telenor Play+ packages - Internet
IMPROVED SMART NETWORK
with HSPA+42 Mbps technology! - Services
Take your music everywhere!
Telenor is giving away Deezer service with 20 million national and foreign tracks in new Telenor Play+ packages
Great choice of options for your prepaid!
Find in one place all you really need as a prepaid user! - Roaming
Communicate carelessly worldwide, with the Telenor roaming
- Customer care
Contact Centre: 063/9000
- Sales
ONLINE PREPAID RECHARGE
Fast, easy and safe recharge your prepaid account and pay by payment card or by phone!
Self Care
Telenor has made it possible for its users to take charge of their bills and services they use. Also, users shall be able to resolve their requests and find answers on their own, without operator's or Customer Care assistance .
As part of the Self Care, Telenor customers can use the following services:
| Service | Description | Link |
| Q & A | Search of the base of questions already put to Telenor from practically all fields of Telenor's services: Explore | |
| Automatic Configurations | Automatic adjustment for sending of configuration SMS messages: adjusting your mobile handset for using WAP/GPRS, MMS and Email services. | |
| Your bill current status | Gives insight into your bill status. |
or Short codes
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| Call specification | data on all calls, SMS messages and GPRS connections initiated from your subscriber number during selected accounting period. | |
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Creating personalised WAP page
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"My WAP" is a WAP page which users create on their own by selecting the most frequently used WAP contents, thus making them easily accessible at all times. | |
| Tariff add-ons activations | Activation of tariff add-ons is meant for users of tariff packages: One price, My time and More talk, who can now additionally adjust their tariffs and save money. | |
| Services activation and deactivation |
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| Phone testing | Checking data which Telenor has on your handset compatibility with various multimedia file formats. | |
| Configurations for PC and laptop | Adjusting the PC connection with modem, which can be PC MCI card or phone that shall simulate modem over ICE port or Bluetooth. | |
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Accessible to only postpaid users: |
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| Inspection of monthly bills | By selecting the desired accounting period you can inspect your monthly bill (account details over USSD code). |
or Short codes
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| Inspection of payments and debt | This option is accessible to users who are personally responsible for paying their bills. | |
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Services activation and deactivation
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| Checking transferred minute sin the tariff package "Prenesi" | This code enables the checking of transferred minutes and messages (from the previous month) to users of tariff packages "Prenesi". | |
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Available only to prepaid users: |
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| Savings calculator | Savings calculator is a toll that offers a framework recommendation for the most favourable use of our services. Also, with this calculator you can find out which postpaid tariff package is most favourable for you. | |
| Registration | With free of charge registration the user secures himself/herself in case of SIM card loss (in case of losing the SIM card registered users can get their prepaid number once again). . | |
| Credit recharge deadline | Feedback on credit recharge deadlines. | |
| Credit recharge over USSD service in roaming | Prepaid users have a possibility to enter the bought voucher. | |
* Use of this service is available to users registered for the use of Dobre Stvari portal. You can register on www.dobrestvari.rs , and if you are already registered portal user you can directly apply in the top form.
Portal www.dobrestvari.rs is available on Serbian only.