Contact Center

You can get answers to all your questions regarding Telenor service by dialing 063/9000. Telenor’s state-of-the-art Contact centre is at the service of all our customers.
The customer care service, with its team of highly-trained and already experienced young people, will enable you to get any information, quickly and simply, 24 hours a day, 7 days a week!
If you are calling the Contact Centre from a number in Telenor network in Serbia, listening to the voice machine is free, whereas the talk to the operator is charged fixed 15 dinars per call (VAT included in the price), irrespective of how long the call takes, for prepaid and postpaid numbers alike. If you are calling from numbers in other networks or from roaming, the talk to the operator shall be charged according to the valid Price List of the network you are using.
Apart from the Contact Centre at 063/9000, business users can also use a fax number 063/9002 and e-mail address: to send us the questions, suggestions, as well as requests for numbers.